Sobha Realty Dubai

Privacy Policy

 

Thank you for visiting sobha-realty.aedirectsales.com (“Site”). Your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, store, and share your information when you interact with this website, particularly through our contact and lead forms.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you fill out a form or browse our site, we may collect the following:

  • Personal Information:

    • Full Name

    • Email Address

    • Phone Number

    • Country of Residence

    • Project Interest

    • Any additional comments or custom inquiries

  • Automatically Collected Information:

    • IP Address

    • Device Type and Browser

    • Referral Source (e.g., Facebook ad, Google search)

    • Session behavior (pages visited, time spent, etc.)

2. How We Use Your Information

Your data is used for:

  • Contacting you about Sobha Realty projects

  • Sending brochures, floor plans, pricing, and offers

  • Following up via phone, email, or WhatsApp

  • Remarketing and retargeting through platforms like Meta, Google, or LinkedIn

  • Improving the performance and effectiveness of our landing page

We use this data only for real estate marketing and lead nurturing purposes.

3. Legal Basis for Processing

Depending on your location, we process your data based on:

  • Consent – When you submit a form, you give us permission to contact you

  • Legitimate Interest – In following up on your interest in real estate offerings

You can withdraw your consent at any time.

4. How We Share Your Information

We do not sell your personal data.

However, your information may be shared with:

  • Our internal sales team and real estate consultants

  • Authorized property brokers working with Sobha Realty

  • CRM platforms (e.g., Zoho, HubSpot)

  • Marketing platforms (Meta Ads, Google Ads, email services)

All third-party tools we use comply with relevant privacy standards (GDPR, CCPA, etc.).

5. Cookies & Tracking Technologies

Our site uses cookies and tracking pixels (e.g., Meta Pixel, Google Analytics) to:

  • Track website performance

  • Improve ad targeting and relevance

  • Analyze visitor behavior for better UX

You can adjust your browser settings to reject cookies at any time.

6. Data Retention

We retain your data for as long as is necessary to fulfill the purpose it was collected:

  • Contact and follow-up data: Up to 12 months

  • Website analytics data: Up to 24 months

You may request early deletion of your data at any time.

7. Your Rights (GDPR/CCPA Compliance)

You have the right to:

  • Access your personal data

  • Correct or update your information

  • Request deletion of your data

  • Opt-out of marketing communications

  • File a complaint with a data protection authority

To exercise your rights, contact us at [email protected].

8. Data Security

We implement standard security protocols to safeguard your data, including HTTPS encryption, secure server infrastructure, and access restrictions.

9. Children’s Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect personal data from minors.

10. Changes to this Privacy Policy

We may revise this Privacy Policy from time to time. All updates will be posted on this page with a new effective date.

11. Contact Us

For questions about this Privacy Policy or your data:

AEDirectSales
📧 Email: [email protected]
🌐 Website: https://sobha-realty.aedirectsales.com